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Nestled in the Alps, this hotel offers stunning views and excellent amenities! The spa and sauna were a delightful surprise, while the dining experience was purely gourmet. The warm ambiance and comfortable rooms make it a perfect escape. Don't miss the evening meals. they're truly unforgettable! Perfect for a serene getaway!

Amazing Family Getaway Surrounded by Nature

Our family had a delightful stay! The spacious Ambiance Double Room provided a cozy retreat after long days of exploring. The wellness area felt luxurious, and the breakfast menu offered tasty options! Don't miss complimentary cakes and tea in the afternoons—such a nice touch for relaxation!

I absolutely adored the charming alpine decor and the spacious common areas which were easily accessible. The cozy lounge with its inviting fireplace was particularly delightful, providing a warm atmosphere for relaxation after a day of exploring.

Could improve language assistance for senior travelers.

would like to go back here again

The room had a comfy bed, a nice sofa, and a balcony with views of the snow-capped mountains. The spa facilities were fantastic, with an indoor pool, several saunas, and a relaxing lounge area. Breakfast was delicious with freshly made eggs, and the dinner menu featured exceptional gourmet meals. The staff was really friendly and helpful!

Incredible spa facilities, stunning mountain views, proximity to hiking and skiing trails

The amenities need more effective advertising!!! Smaller rooms felt cramped for the price. Service recovery from management when issues arise could use attention. Having more language support would also enhance the experience!!!

The location really blew me away. Surrounded by stunning mountains, the tranquility was perfect after a long day of hiking. The trails start right behind the hotel, making it super convenient. Loved the cozy lounge with its inviting fireplace, a great spot to unwind. The Ambiance Double Room felt spacious and comfortable. Staff were friendly, particularly towards my dog, which was a nice touch. The dinner menu offered exquisite dishes. I especially enjoyed the pasta. However, the breakfast buffet didn’t impress me. It lacked variety, especially with veggie-friendly options. The staff at times seemed overwhelmed during busy meal services, leading to slow service. I noticed issues like missing towels in the spa area, and the fitness area needed more equipment attention. A door hinge needed fixing too. The language barrier with some staff made communication tricky at times. I'd love to see more attention to these small details. Overall, a good stay despite the bumps.

my only complaint was the slippery floor in the wellness area. the breakfast buffet was impressive with so many options. loved the outdoor jacuzzi too! the hiking trails right from the hotel were just amazing!

Consider utilizing the serene spa facilities for relaxation. the array of sauna options is particularly refreshing after a day of hiking.

It was just a strong match for a fleeting pause in Kandersteg with value for money. The winter garden dining experience had a lovely seat, despite the dead flies around. Make sure to confirm restaurant hours in advance to avoid surprises.

Oh man, the dinner menu was a real treat, with delicious pasta that danced on my taste buds! Plus, the spa area is super cozy—plenty of saunas and a chill spot to unwind after a long day. The Ambiance Double Room was spacious and comfy too!

Now, on the flip side, the service was a bit of a bumpy ride. We waited ages for our food, and the staff seemed a tad overwhelmed. Plus, navigating the language barrier was tricky—sometimes it felt more like a challenge than a treat.